Documentation
Every rule, field and edge case.
41 pages covering each earn rule, each reward type, and what happens when a customer refunds an order they earned on. Written to be read before you install, not only after something breaks.
Getting started
Install, sync, and a working program on day one.
Loyalty & rewards
Every way to earn points and every way to spend them.
- Creating an Earn Rule in Reorbit
- Loyalty and Rewards in Reorbit — How the Program Fits Together
- Points per Amount Spent — Earn Rule Example
- Order Placed — Earn Rule Example
- Minimum Order Value — Earn Rule Example
- Order Milestone — Earn Rule Example
- Join the Loyalty Program — Earn Rule Example
- Subscribe to Newsletter — Earn Rule Example
- Celebrate Your Birthday — Earn Rule Example
- Celebrate Account Anniversary — Earn Rule Example
- Write a Review — Earn Rule Example
- Upload a Photo or Video — Earn Rule Example
- Social Rules — Earn Rule Examples for Instagram, TikTok, YouTube, X and Pinterest
- Creating a Reward Rule (Redeem Points) in Reorbit
- Percentage Off Discount — 10% Off Reward Example
- Fixed Amount Discount — $5 Off Reward Example
- Variable Discount — Sliding Points Reward Example
- Free Shipping — Loyalty Reward Example
- Free Product — Loyalty Reward Example
- Order Points Settings in Reorbit
- Setting Up VIP Tiers in Reorbit
- Program Setups That Work — Reorbit Recipes
Product reviews
Collecting, moderating, displaying and syndicating reviews.
Retention triggers
The automated messages, what they do and when they fire.
Referrals
Advocate and friend rewards, and the anti-abuse controls.
Storefront
Putting the widgets live in your Shopify theme.
Account & integrations
Klaviyo, your plan, and everything account-level.