Retention, Simplified. Growth, Amplified.

All-in-one retention tools for Shopify brands that want more repeat customers — without juggling multiple apps.

Built for Modern Merchants

Tools designed for today’s fast-growing Shopify brands

Affordable Price

No feature gating. No order-based pricing. You get everything, from day one.

Always-On Support

Real humans, real help. Launch, optimize, or troubleshoot: we’ve got your back.

About Company

We’re the Future of Retention

We believe retention tools shouldn’t be fragmented, overpriced, or confusing. That’s why we’re building a single platform that connects reviews, loyalty, and lifecycle into one cohesive system.

Our platform

Retention Pillars

Three powerful pillars that work better together than alone.

Sparks

Automated lifecycle marketing that keeps your brand top of mind at every stage of the customer journey.
From post-purchase follow-ups to re-engagement flows — all powered by real customer behavior.

Pulse

Collect, manage, and showcase customer reviews that build credibility and increase conversion.
Turn customer feedback into social proof that actually drives sales — not just stars on a page.

Gravity

Create simple, effective loyalty programs that reward customers for coming back again and again.
Earn points. Spend rewards. Increase repeat purchase rate — without unnecessary complexity.

Have questions?We got answers!

FAQ

What is Reorbit?

Reorbit is an all-in-one retention platform built for Shopify brands. It combines customer reviews (Pulse), loyalty programs (Gravity), and lifecycle email marketing (Sparks) into a single app — so you stop juggling three separate tools and paying for three separate subscriptions.

What’s included in the $49/month plan?

Everything. All features across Pulse, Gravity, and Sparks are included from day one — no feature gating, no order-based pricing tiers. You get the full platform for a flat $49/month regardless of your store size.

Does Reorbit replace Klaviyo?

Not right now — and that’s intentional. During beta, Reorbit actually requires an active Klaviyo account. Sparks sends behavioural events to Klaviyo, and you trigger your retention flows from there. Think of it as adding a smarter data layer to Klaviyo, not replacing it.

Do I need Klaviyo to use Reorbit?

Yes — during beta, an active Klaviyo account is required. Sparks connects to Klaviyo to send customer behaviour events, which you then use to trigger retention flows. If you’re not on Klaviyo yet, it has a free plan that works fine to get started. Post-beta, we plan to support additional email platforms.

How does the Gravity loyalty program work?

Gravity lets you create a points-based loyalty program where customers earn rewards for purchases and redeem them on future orders. It’s designed to be simple to set up and easy for customers to understand — no confusing tiers or redemption friction.

How does Pulse help me get more reviews?

Pulse automates review collection by sending post-purchase requests at the right time. Reviews are displayed on your storefront to build social proof, and you can manage and respond to them from one dashboard.

Is Reorbit only for Shopify?

Yes, Reorbit is built specifically for Shopify. Every feature is designed around Shopify’s customer data and order flows.

How do I get started?

Reorbit is currently in private beta — and it’s free to join. Apply for early access using the button on the homepage. Beta merchants get priority support, free onboarding, and direct input on the product roadmap.