Contact
You reach the people building it.
We are small enough that there is no support queue to sit in. Email is the fastest way through, and it lands with someone who can actually fix the thing.
Email us
support@reorbit.appOne inbox, read by the people building Reorbit. Whatever it is about, send it here.
Would rather talk it through? Founding merchants get time with us directly — setup, whether Reorbit fits your store, or what you need it to do next.
Book a 30-minute call →- Setup and support
- Installing, configuring rules, or something not behaving. Include your store domain and we can look at the account directly.
- Legal and privacy
- Questions about the Terms, the Privacy Policy or the DPA. Data requests from shoppers should go to the store they bought from first — we assist the merchant.
Registered office
Reorbit Labs OÜSepapaja 6
Tallinn, Estonia
Before you write in
The docs cover every earn rule, reward type and setting, including what happens on a refund. Worth a look first — it is usually faster than we are.