Order Placed — Earn Rule Example

A flat number of points for any order, whatever it’s worth. Rewards the habit of ordering rather than the size of the basket.

Where: Settings → Earn points → Create rule → Orders → Order Placed

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What it does

Awards the same number of points on every order — a $12 order and a $400 order earn identically.

That’s the point. Where Points per Amount Spent rewards spending more, this rewards coming back. Stores with a narrow price range, consumables, and subscription-style repeat purchases often get more out of it.

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The fields

Section	Field	Notes
Rule Name	Rule Name	Required. E.g. Earn 50 points on every order.
Rule reward	Reward	Required. Points per order.
Eligibility Period	Start / end date	Optional.
Points Holding Period	Number of days	Leave at 0. Order rules ignore it.
Earning Limits	Maximum uses per customer + Frequency	Usually Unlimited.
Inclusions & exclusions	Customer tags, products	Optional.
Rule Status	Active / Disabled

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Worked example: 50 points on every order

A coffee roaster sells bags between $16 and $24. Points per dollar barely separates them, so a flat rate is simpler to explain and rewards the thing that matters — reordering.

1. Go to Settings → Earn points and click Create rule.
2. Under Orders, choose Order Placed.
3. Fill in:

Field	Value
Rule Name	Earn 50 points on every order
Reward	50
Points Holding Period	0
Earning Limits	Frequency Unlimited
Rule Status	Active

4. Save.

Ten orders earns 500 points. Price a $5 reward at 500 points and the message is clean: every tenth bag is on us.

Watch the small-order edge. A flat rate makes tiny orders disproportionately profitable for the customer. If your range runs from $5 to $300, use points per amount spent instead — or add a Minimum Order Value rule to set a floor.

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Tips

• Pick one or the other. Running Order Placed and Points per Amount Spent means only the higher-paying one pays on any given order — they don’t stack. Two rules where one is always the winner is one rule and some confusion.
• Flat rates suit narrow catalogues. The wider your price range, the worse this rule fits.
• Say the reward in orders, not points. “Every tenth order is on us” is a better line than “earn 50 points per order”.

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FAQ

Does this stack with Points per Amount Spent?

No. When more than one earn rule matches the same order, the one paying the most points pays and the others stand down.

Do refunded orders keep their points?

That’s decided on the Earn points page, not on this rule. Take points back when an order is refunded or cancelled reverses the award when the refund lands, however long afterwards. When points become available is the other half: hold order points for a few days so they can’t be spent and refunded straight away. (See Order Points Settings.)

Can I pay more for orders over a certain size?

That’s the Minimum Order Value rule.

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Next steps

• Next: Minimum Order Value — reward bigger baskets.
• Related: Points per Amount Spent · Order Milestone