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Shopify reviews that build trust and bring buyers back

Pulse automatically collects post-purchase product reviews from your Shopify customers and displays them where they convert — on your product pages, in emails, and across your retention flows. Full moderation controls included, no extra apps needed.

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What Pulse does

Everything your Shopify store needs to collect, moderate, and display reviews

From the post-purchase request to the star rating on your product page, Pulse handles the full review lifecycle — with the moderation tools to keep quality high automatically.

Automated review requests

Pulse triggers post-purchase review request emails through Klaviyo at the exact moment your customers are happiest. You control the timing, messaging, and follow-up cadence via your existing Klaviyo flows.

Star ratings and written reviews

Collect both star ratings and detailed written feedback. Display them cleanly on your Shopify product pages to give hesitant shoppers the confidence to buy — with verified buyer badges on every review Pulse collects.

Autopublish with moderation controls

Set a minimum star rating threshold and a publish delay so only quality reviews go live automatically. Add a profanity blacklist and whitelist to handle edge cases without manual review of every submission.

Review groupings

Group related products — like colour or size variants — so their reviews are combined and displayed across every product page in the group. More reviews per page, from day one.

Featured reviews

Mark standout reviews as Featured so they appear prominently on your product pages. Highlight the reviews that do the most conversion work — without pinning them manually every time.

Retention-first by design

Unlike standalone review apps, Pulse connects to Gravity and Sparks. A 5-star review can automatically trigger loyalty points in Gravity, or feed into a Klaviyo segment — turning social proof into a retention loop.

Merchant controls

A review inbox built for merchants who care about quality

Pulse gives you a clean inbox to manage every review your store receives — with the controls to publish, feature, or archive without losing track of what’s new.

Filtered views

Switch between All, Published, Unpublished, and Archived tabs so you always know what’s live and what needs attention.

Per-review actions

Publish, unpublish, feature, unfeature, or archive any review in one click. New unread reviews are flagged so nothing gets missed.

Review metadata

Every review shows the customer name, product, linked order, submission date, and verified buyer status — so you have full context before taking any action.

Search and load more

Find any review by keyword, and load more as your review volume grows — no pagination limits on the storefront widget either.

On your store

Four storefront blocks — works with any Shopify theme

Pulse ships as Shopify theme app extensions, so adding reviews to your storefront is a drag-and-drop job in the theme editor — no code required.

Reviews widget

The full review list for a product, with load-more pagination. Drops directly onto your product detail pages.

Reviews summary block

Shows the average star rating and total review count at a glance — ideal above the fold near your add-to-cart button.

Star ratings snippet

A compact inline rating you can place anywhere — product cards, collection pages, search results.

Verified Purchase label

Displays a “Verified Purchase” or “Recommends this product” label alongside each review to build trust at a glance.

How it works

Pulse runs automatically once it’s set up. Here’s what happens after a customer places an order.

01 Order fulfilled

Sparks detects when an order ships or is delivered on Shopify and fires a fulfillment event.

02 Review request sent

Your Klaviyo flow triggers a branded review request email at the timing you’ve set — days after delivery, not minutes after purchase.

03 Customer leaves a review

The customer submits their star rating and written review via a simple, mobile-friendly form. The review lands in your Pulse inbox instantly.

04 Published and actioned

Autopublish handles quality filtering automatically. The verified review appears on your product page — and if it’s a 5-star, Gravity can award bonus points automatically.

Frequently Asked Questions About Pulse Reviews

What is Pulse by Reorbit?

Pulse is Reorbit’s product review feature for Shopify stores. It automatically sends post-purchase review requests, collects star ratings and written reviews, and displays them on your product pages to build social proof and drive repeat purchases.

Do I need Klaviyo to use Pulse?

Yes — review request emails are triggered through your Klaviyo flows, giving you full control over timing and messaging. An active Klaviyo account is required during beta.

How much does Pulse cost?

Pulse is included in the Reorbit platform at $49/month flat — no feature gating, no per-review fees, no upsells. The platform is currently free during the beta period.

Does Pulse work with all Shopify themes?

Yes. Pulse displays reviews natively on Shopify product pages across any theme. If you run into compatibility issues during beta the team will work with you directly.

Can I import my existing reviews from another platform?

Yes — the Reorbit team will handle the migration for you. As long as you can export your reviews via CSV or your current platform has API access, we’ll get them imported before you go live. Reach out during beta to get this set up.