Set the name, email, logo, and currency that Reorbit uses across your loyalty program and customer communications.
What is Company Info?
Company Info is where you tell Reorbit how to represent your business. These details are reused everywhere your brand appears — customer emails (Sparks), the loyalty widget, and how currency is displayed.
Step-by-step: set up your company details
1. Open Company Info
From the app, go to Configure → Company Info.
2. Fill in the General section
| Field | What it’s for |
|---|---|
| Company Name | Used wherever your company name is mentioned to customers. |
| Company Email | The “from” address customer emails are sent from. |
| Upload Logo | Your logo (.png or .jpeg), shown in customer communications such as Spark email layouts. |
| Store Currency | The currency your store uses — controls how prices and points values are displayed and formatted. |
3. Save
Use the save bar to save your changes. Reorbit will use these details across the app right away.
Tips & best practices
- Use a monitored email address for the Company Email — customers may reply to it.
- Upload a logo with a transparent background (
.png) so it looks clean in email layouts. - Set your currency before launching so points-to-cash values display correctly from day one.
FAQ
Where does my logo appear? In customer communications such as the email layouts powered by Sparks.
What image formats can I upload? .png and .jpeg.
Will changing my currency affect existing rewards? It changes how currency is displayed and formatted. Set it correctly up front to avoid confusing customers.