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Shopify product reviews that build trust and bring buyers back

Pulse automatically collects post-purchase reviews from your Shopify customers and displays them where they convert — on your product pages and across your retention flows.

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what pulse does

Everything your Shopify store needs to collect and use reviews

From the post-purchase email to the star rating on your product page, Pulse handles the full review lifecycle.

Automated review requests

Pulse sends post-purchase review request emails through Klaviyo — timed perfectly to catch happy Shopify customers.

Star ratings + written reviews

Collect star ratings and written feedback, then display them on Shopify product pages to convert hesitant shoppers.

Works with any Shopify theme

Pulse displays verified reviews natively on your product pages — no coding needed, compatible with any Shopify theme.

Retention-first by design

Unlike standalone review apps, Pulse connects with Sparks and Gravity to trigger loyalty rewards from positive reviews.

Verified buyer badges

Every Pulse review is automatically tagged as a verified purchase — building shopper trust without manual moderation.

No per-review fees

Pulse is included in Reorbit’s flat $49/month plan. No caps, no feature gating, no upsells. Ever.

How it works

Pulse runs automatically once set up. Here’s what happens after a customer places an order on your Shopify store.

01 Order fulfilled

Sparks, based on the active configurations (review request variants, communication priorities, customer reviews history, etc) sends a review request event to Klaviyo with review request link and other information about order and product.

02 Review request sent

Your Klaviyo flow triggers a branded review request email at the right time post-delivery.

03 Customer leaves a review

The customer submits their star rating and written review via a simple mobile-friendly form or via account review request widget.

04 Published and actioned

The verified review appears on your product page, after moderation or automatically. Incentive can be triggered at this point.

Frequently Asked Questions About Pulse Reviews

What is Pulse by Reorbit?

Pulse is Reorbit’s product review feature for Shopify stores. It automatically sends post-purchase review requests, collects star ratings and written reviews, and displays them on your product pages to build social proof and drive repeat purchases.

Do I need Klaviyo to use Pulse?

Yes — review request emails are triggered through your Klaviyo flows, giving you full control over timing and messaging. An active Klaviyo account is required during beta.

How much does Pulse cost?

Pulse is included in the Reorbit platform at $49/month flat — no feature gating, no per-review fees, no upsells. The platform is currently free during the beta period.

Does Pulse work with all Shopify themes?

Yes. Pulse displays reviews natively on Shopify product pages across any theme. If you run into compatibility issues during beta the team will work with you directly.

Can I import my existing reviews from another platform?

Yes — the Reorbit team will handle the migration for you. As long as you can export your reviews via CSV or your current platform has API access, we’ll get them imported before you go live. Reach out during beta to get this set up.